When to see the Practice Nurse:

  • Asthma monitoring
  • Blood pressure
  • Contraceptive implant
  • COPD monitoring
  • Diabetic checks
  • New patient health check
  • NHS Health Checks
  • Pill check
  • Smears
  • Travel advice
  • Vaccinations
  • Weight

When to see a Pharmacist:

  • Cold sores
  • Conjunctivitis
  • Coughs and colds
  • Cystitis
  • Diarrhoea
  • Eczema
  • Hayfever
  • Headaches
  • Headlice
  • Mouth ulcers
  • Runny nose
  • Sleeping problems
  • Sore throat
  • Teething problems
  • Thrush
  • Verrucas
  • Viral infections
  • Warts

When to call 999:

  • Anaphylactic shock
  • Severe bleeding
  • Severe breathlessness
  • Severe burns
  • Suspected heart attack
  • Choking
  • Drowning incident
  • Uncontrollable fits
  • Hypo (low sugar)
  • Hypothermia
  • Deep lacerations
  • Suspected meningitis
  • Suspected stroke
  • Unconscious

When to go to A&E:

  • Severe abdominal pain
  • Sudden blindness
  • Breathless, can't speak
  • Suspected fracture
  • Severe head injury
  • Lethargic drowsy child
  • Persistent nose bleed
  • Drug overdose
  • Swallowed foreign body

When to go to the Minor Injuries Unit:

  • Bites and stings
  • Burns or scalds
  • Cuts and grazes
  • Eye problems
  • Foreign bodies in skin
  • Minor head injuries
  • Road traffic accident
  • Sprains and strains

When to see a dentist:

  • Dental abscess 
  • Toothache
  • Gum problems

Did you know there are certain problems you can self-refer for? See the poster below for more information.

Self-referral

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website